Infographic | Last updated: 20 November 2019


Venture into new markets and create lasting one-to-one relationships with your customers


Manufacturing companies have been the backbone of all economies for centuries. But in a world where customers expect lasting connections with their favourite brands, it’s no longer enough for manufacturers to simply ship their products to retailers and hope for the best. 

Instead, manufacturers need to offer customers an engaging experience across all touchpoints; they need Customer Experience. 

However, retailers hold the majority of service experience – not manufacturers. To catch up and build the kind of meaningful connections customers crave, manufacturers must adopt new techniques and expand their brand.  

Download this free infographic today to learn the top three techniques for establishing a great CX within the manufacturing industry. 

Key Insights 

  • 86% of buyers are willing to pay more for great CX – manufacturers need CX 
  • CX helps you to develop better products – download to learn why and how 
  • Manufacturers who adopt CX can achieve revenue growth of up to 10% within two years