Webinar | Last updated: 23 July 2019
On-demand webinar: Join CX2030 as we delve into the power of conversational AI – and show you how you can implement AI for powerful CX conversions at your company
What you’ll learn:
- The History of AI From Turing to ELIZA, where did it all begin and how did we get to where we are today?
- The FemAIl Voice Siri, Alexa, Cortana, the psychological and sociological reasons AI assistants are predominantly female
- Data: The Key to Regaining the 360-Customer View Making the most of your data insights to build a complete customer picture
- Patterns of Behaviour Understanding and anticipating customer behaviour to increase conversions
- The Many Uses of Conversational AI From search to smoke alarms to security and more
- A New Era of Marketing What does conversational AI mean for the future of marketing and customer experience (CX)?
- The Shopkeeper Regaining the personal touch in the digital transformation era
- How to Implement AI for Powerful CX Conversions Taking the next steps with conversational AI for your company