Webinar | Last updated: 23 July 2019

On-demand webinar: Join CX2030 as we delve into the power of conversational AI – and show you how you can implement AI for powerful CX conversions at your company

What you’ll learn:

  • The History of AI From Turing to ELIZA, where did it all begin and how did we get to where we are today?
  • The FemAIl Voice Siri, Alexa, Cortana, the psychological and sociological reasons AI assistants are predominantly female
  • Data: The Key to Regaining the 360-Customer View Making the most of your data insights to build a complete customer picture
  • Patterns of Behaviour Understanding and anticipating customer behaviour to increase conversions
  • The Many Uses of Conversational AI From search to smoke alarms to security and more
  • A New Era of Marketing What does conversational AI mean for the future of marketing and customer experience (CX)?
  • The Shopkeeper Regaining the personal touch in the digital transformation era
  • How to Implement AI for Powerful CX Conversions Taking the next steps with conversational AI for your company

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