Experience is everything.
You know it…
Companies know it…
Customers definitely know it.
However, you also know that CX falls short for so many customers, so many times.
Sometimes it’s down to gaps in technology.Other times there’s lack of insight.
Whatever the reason…
…getting CX wrong means
losing customers and brand loyalty.
CX2030’s mission is to give you all the resources you need to make CX a success at your organisation.
For the next 5 or 10 years.
(and even beyond)
You already know the ‘now’…
…how about the ‘next’?
Behavioural data, demographics, personas – you know everything there is to know about these.
That’s why CX2030 will focus on the ‘what’s next’, more than the ‘what’s now’.
There’s plenty more to come.
“Ok… I get all that. So who’s behind CX2030?”
We’re glad you asked.
CX2030 is a partnership between ceo.digital and Sitecore.
ceo.digital is the technology and transformation hub for senior executives from the world’s leading companies and challenger organisations.
Sitecore is the global leader in customer experience management that lets marketers own the experience they deliver to their customers and prospects.
More than 4,600 of the world’s leading brands — including American Express, Carnival Cruise Lines, easyJet, and L’Oréal — trust Sitecore to help them deliver the meaningful interactions that win customers for life.
How about you?
Want to raise your profile within CX? Got content that should be seen by senior decision-makers? Looking to build your CX network?
CX2030 is the platform for making it happen…